Sparkify user guide
Step-by-step setup for your kind of shop, and answers to common questions.
Help › User guide
New to Sparkify? Start here: Getting startedThe first 30 minutes on Sparkify, for any kind of shop: account, shop details, invoice look, features, products, customers and your first sale.
Setup guides by business type
Real-world examples: what to turn on, how to add your products, and the daily routine for each kind of shop.
Retail shop setupA general retail shop selling to walk-in customers: fast counter sales, barcode scanning, daily cash and stock checks.Wholesale shop setupA wholesaler or distributor selling to other shops on credit: wholesale prices, carton and piece units, quotations, and collecting payments.Kiryana store setupA kiryana / grocery store: selling loose items by kg and packed items by piece, the customer credit khata, and supplier bills.Cosmetics shop setupA cosmetics and beauty shop: many small items in shades and sizes, barcode scanning, promoter discounts, and selling online.Electronics & mobile store setupAn electronics or mobile phone shop: models and colours, high-value stock, repairs as services, instalment customers and a display centre.Garments e-commerce store setupA clothing brand selling online and on WhatsApp: sizes and colours with their own stock and photos, a free online store, and handling orders.Hardware store setupA hardware and building-materials store: items sold by foot, kg, box or piece, contractor accounts, and bulk quotations.Shop with a warehouse or branchesA business with a shop plus a godown or a second branch: stock per location, transfers, staff logins and one set of accounts.Small manufacturer setupA small workshop or factory that turns raw material into finished goods: recipes, production runs, cost of each batch, then selling.
Questions by feature
Voice tutorAsk the app out loud how to do something, in your own language.Voice guideHear sign-up and tour instructions spoken, in a language you choose.Dashboard tourA step-by-step walkthrough of every Dashboard section.Signing upWhat happens right after you create your account.Customers contacting your online storeHow customers call, WhatsApp or find your online store.Marketplace by countryHow the marketplace shows stores by country, and how to list yours.